Automation

Eliminating Copying & Pasting Between Applications

May 3, 2011

Every day, EVERY DAY, when I was at work I would have to copy and paste between multiple applications. And not just once or twice but over and over throughout the day. And it was always the same, first names, last names, addresses, phone numbers, etc. And even though I had gotten very good at [...]

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The Power of the Contextual Help

April 8, 2011

I spent this week onsite in Baltimore helping a customer architect some automation scenarios where the goal of this exercise was not only to reduce the average handling time of the contact center agents but also make them more productive and provide be…

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How to Add Items from Comboboxes to Windows Forms

March 31, 2011

On a recent PoC (Proof-of-Concept) I had to add items from two comboboxes to a Windows Form combobox. Here is a simple solution to that:1. Highlight the combobox control in Object Explorer and click the Explore Component Properties button at the top of…

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How to Change the Default Drag And Drop Behavior for Properties, Methods or Events

March 29, 2011

There are some cases during a project you’re constantly working with the same control and you want to change the default behavior when you drag and drop it from the Object Explorer. Well, here is what you have to do to change the default behavior in Op…

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How to Create Code-Based OpenSpan Solutions

March 17, 2011

OpenSpan Studio and its counterpart MS-Visual Studio plugin do a pretty good job when you have to integrate applications where you don’t have the source code available, service-enabled applications and/or exposed APIs. Having all the properties, even…

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4.1 Feature Spotlight: Automation Stack

June 17, 2009

It’s that time again! As our 4.1 release nears completion, it’s time to start posting about our new features. One of the new features we’re testing currently is a new automation stack implementation. As our platform has evolved, we have begun to use ou…

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